Frequently Asked Questions
We are proud to deliver our high quality matcha powders all the way from Japan.
We are using J&T Express as our courier service. Standard home delivery takes 1-3 business days.
Please note that the delivery period begins 48 hours after your purchase and does not include weekends or public holidays.
For best freshness, store unopened matcha powder below 25°C in a cool, dry place. Avoid direct sunlight and strong odour.
Once opened, keep the matcha refrigerated in an airtight or vacuum-sealed container to maintain its colour, flavour, and quality.